Coronavirus (COVID-19) Updates
Please read the following important information regarding COVID
The Centre is working to ensure the health and safety of all patrons and staff is maintained. We want to address the growing fears around the spread of COVID-19 (Coronavirus) and share with you the information we have at the current time.We are working to ensure our centre remains a safe place to visit and work. The health and safety of our community is our main priority, we always uphold a high standard of hygiene within the centre, however are taking extra precautions during this time.
We hope you will do what you can to take care of yourself and those around you, we also encourage you to use and support our community facility with confidence while it is safe to do so.
Please see the latest update on the situation below.
Remember is you are feeling unwell or showing symptoms of the flu, cough or cold to please remain away from the centre until you are feeling 100%.
Update 16.12.2021
As of Thursday 16 December, the State Government has announced that people under 18 will no longer be required to show proof of their vaccination status at all venues, including gyms, pools, and other recreation venues. Learn how to provide proof of vaccination.
Remember to continue to check-in via the Services VIC app upon entry.
Read more about the latest VIC Government Update.
To get in touch with our customer care team please complete and submit your details through our Contact Us page on our website.
We thank you, our community for the continued support, let’s continue to stay safe.
Let's get back to what we love, let's get vaccinated!
COVID UPDATE 18 November 2021
✅Proof of vaccination must be shown for all visitors aged 12 years & 2 months or older.
😷Masks are no longer mandatory in our venue. However, we ask you to please carry a mask and wear it when you cannot physically distance.
📱Remember to continue to check-in via the Services VIC app upon entry.
😀We thank you, our community for the continued support, let’s continue to stay safe.
For more information, please visit our website. Remember, please be kind to our staff as they work through these restrictions.
COVID Update 22 October 2021
Following the State Government re-opening roadmap, from Friday 22nd October all patrons MUST provide proof of vaccination upon entry and follow the current public health orders.
From November 20 the below will be in place:
• All patrons MUST provide proof of full vaccination (2 doses) upon entry and follow the current public health orders. Click here for how.
• We will be operating to density limits following 1 person per 4 sqm indoors and 1 person per 2 sqm outdoors
• Masks are mandatory when visiting our venue, they can only be removed when swimming or undertaking exercise that causes you to be out of breath
• Check-in via the Services VIC app is required upon entry
This is subject to change in line with revisions from the state government.
Read more here VIC Government Update
Not double vaccinated? For members who are unable to access the facility at this point you can request a free suspension of your membership by clicking the Get in Touch page on our website and provide us with details of your request. We will also be extending free access to Home Fitness Network at this time for those who cannot attend the facility.
Thank you for your patience as we work to stop the spread of COVID-19 and keep our community safe.
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Frequently Asked Questions Expand all
What are we doing to minimise health risks in-Centre?
The Centre will be vigilant in implementing infection control procedures including daily cleaning in accordance with normal protocols, the promotion of healthy hygiene habits and will make hand sanitiser available for staff and patrons to use while using the Centre.
What information and advice will help our members?
For now, the best advice is to follow some simple steps to help slow the spread of the virus and to reduce the risk of infection.
Follow the information and tips to help improve your safety and wellbeing, from Department of Health website
If I have or am undergoing a period of self-isolation, what happens to my membership?
If you are showing symptoms or have been recommended by a Health Professional to self isolate, you should be staying at home and minimising contact with others. Please contact the Centre team to discuss managing your membership where you are uncertain of your options.
What happens to Swim School or Personal Training sessions I have booked?
If you have any Swim School lessons or Personal Training booked, please contact the Aquatics team or your Personal Trainer.
Are casual passes still available for purchase?
Yes. Casual passes are still available for purchase.
